Supported Living in Durham — Live Independently, With the Right Support
Our CQC-regulated supported living service empowers individuals with learning disabilities, mental health needs, or physical disabilities to live their own lives — with personalised, compassionate support that promotes genuine choice, independence, and community connection.
- CQC Registered Provider
- Personalised Support Plans
- Promoting Choice & Independence
- Community-Focused Care
Supported Living Durham
What Is Supported Living?
Supported living is a model of care that enables individuals with learning disabilities, mental health conditions, or physical disabilities to live in their own home — whether that is a privately rented flat, a shared house, or another community setting — with the right level of personalised support in place.
Unlike residential care, where individuals live within a care facility on the provider's terms, supported living separates where a person lives from the support they receive. The individual holds their own tenancy or occupancy agreement, giving them genuine control over their home and their life.
At Almond Flex Care, we believe that every person — regardless of disability or need — has the right to live the life they choose. Our supported living service is built around each individual's aspirations, strengths, and goals. We provide the support needed to make independence a reality — not a privilege.
Our support workers are trained to work in an enabling, person-centred way — helping individuals build skills, maintain relationships, access their community, and live as independently as possible.
Who We Support
Who Is Supported Living For?
Our supported living service is designed for adults who wish to live independently in their own home but require regular, personalised support to do so safely and confidently.
People with Learning Disabilities
Adults with mild, moderate, or complex learning disabilities who wish to live in their own home with tailored, enabling support.
People with Mental Health Needs
Individuals managing mental health conditions who benefit from consistent, non-intrusive support to maintain independent living and community participation.
People with Physical Disabilities
Adults with physical or sensory disabilities who require practical support to manage daily life and access their community with confidence.
People with Autism
Autistic adults who benefit from structured, familiar routines and a consistent support worker who understands their individual communication style and preferences.
Young Adults Transitioning from Care
Young people moving from residential care or their family home into independent or semi-independent living for the first time.
People with Complex or Multiple Needs
Individuals with a combination of learning, physical, sensory, or mental health needs who require a carefully coordinated, flexible package of support.
Understanding Your Options
Supported Living vs Residential Care — What's the Difference?
For many families, understanding the difference between supported living and residential care is the first step to making the right decision. Here is a clear and honest comparison.
| Feature | Supported Living | Residential Care |
|---|---|---|
| Where you live | Your own home or tenancy | A care home or residential facility |
| Who controls your home | You hold the tenancy | The provider controls the property |
| Flexibility of support | Fully personalised to your needs and goals | Based on the facility's routines and capacity |
| Community access | Actively encouraged and supported | May be limited depending on the setting |
| Choice and control | Maximum choice over daily life | More institutional structure |
| Relationships & visitors | Full freedom — your home, your rules | May be restricted by facility policies |
| Suitable for | Adults with a wide range of support needs | Those requiring 24-hour residential care |
“Supported living puts the individual at the centre — their home, their choices, their life.”
What's Included
What Our Supported Living Service Covers
Every supported living package is built around the individual — their needs, their goals, their daily routine. Support may include any combination of the following:
- Personal care and daily hygiene support
- Medication management and prompting
- Meal planning, preparation, and cooking skills
- Budgeting, money management, and bill paying
- Support with appointments and correspondence
- Developing independent living skills
- Accessing education, training, or employment
- Community access and social inclusion
- Support to maintain friendships and relationships
- Accompanying to activities, events, and outings
- Emotional support and mental wellbeing
- Support with communication and self-expression
- Working towards personal goals and aspirations
- Liaison with social workers, families, and healthcare teams
Support hours are agreed in each individual's care and support plan — from a few hours a week to intensive daily support, depending on need.
Getting Started
How We Arrange Supported Living Support
Arranging supported living support does not need to be complicated. We guide individuals, families, and professionals through every step — clearly and without pressure.
Get in Touch
Contact us directly, or ask a social worker, care manager, or healthcare professional to make a referral on your behalf. We welcome enquiries from individuals, families, and professional teams alike.
Needs Assessment & Support Planning
A member of our team meets with the individual — and their family or advocate if appropriate — to understand their support needs, aspirations, daily routines, and goals. We design a personalised support plan together.
Carer Matching & Introduction
We carefully match a support worker to the individual — taking into account personality, communication style, shared interests, and the specific skills required. An introduction meeting takes place before support begins.
Support Begins & Ongoing Review
Support starts on the agreed schedule. We review the plan regularly with the individual and their network — adjusting hours, tasks, and goals as needs evolve and independence grows.
Why Choose Us
Why Choose Almond Flex Care for Supported Living?
Person-Centred from the Start
Everything we do is driven by the individual's choices, goals, and aspirations — not the convenience of the service. Your plan, your life.
Trained and Consistent Support Workers
We match support workers carefully and invest in their ongoing training — ensuring consistency, trust, and a genuinely enabling approach to every interaction.
Fully CQC Registered & Regulated
Our supported living service is regulated by the Care Quality Commission — giving individuals, families, and commissioners complete confidence in our standards of care.
Promoting Independence at Every Step
Our approach is always enabling, not doing. We support individuals to build skills, grow in confidence, and achieve greater independence over time.
Community-Focused Support
We actively support individuals to access their community, pursue interests, build friendships, and live a full and connected life beyond their front door.
Collaborative with Families and Professionals
We work closely with families, advocates, social workers, and healthcare professionals — maintaining open communication and a truly joined-up approach to support planning.
Common Questions
Supported Living — Frequently Asked Questions
In supported living, the individual lives in their own home — usually with a private tenancy or occupancy agreement — and receives support from a regulated provider such as Almond Flex Care. They have full control over their home and daily life. In a care home, the individual lives within a facility owned and operated by the care provider, with less personal autonomy and control.
What People Say
What Individuals and Families Say About Us
“Since my son started with Almond Flex Care, his confidence has grown enormously. He is learning to cook, going out more independently, and for the first time in his life, he feels like his home is truly his own.”
Testimonials to be replaced with real client reviews before launch
Enquire About Supported Living Support
Complete the form below and a member of our supported living team will be in touch within one working day. We welcome enquiries from individuals, family members, advocates, and professional referrers.
Prefer to call? +44 1442 967780 · Mon–Wed 8am–7pm · Thu–Fri 8am–5pm
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Take the First Step
Everyone Deserves to Live the Life They Choose
Whether you are enquiring for yourself, a family member, or someone you support, our team is here to help — with expertise, compassion, and a genuine belief in every individual's right to independence. Get in touch today.
Free assessment · No obligation · CQC regulated service