Flexible Home Care in Durham You Can Truly Trust
Our CQC-regulated home care service provides compassionate, person-centred support — helping you or your loved one remain safely and independently at home, surrounded by the people and belongings you cherish most.
- CQC Registered Provider
- Person-Centred Care Plans
- Consistent, Familiar Carers
- Flexible Hours — 6 Days a Week
Home Care Durham
What Is Home Care?
Home care — sometimes called domiciliary care — is professional support delivered in your own home rather than in a care home or residential facility. It allows you or your loved one to remain in familiar surroundings, close to the people, memories, and belongings that matter most, whilst receiving the care and assistance needed to live well.
At Almond Flex Care, our home care service is entirely personalised. We do not believe in rigid, one-size-fits-all packages. We listen carefully, plan collaboratively, and build a care arrangement that genuinely works around your life — not the other way around.
Our carers visit at times that suit you — whether that is a short morning call to help with getting up and dressed, multiple daily visits, or a longer block of support throughout the day. Every visit is delivered by a trained, compassionate carer who understands your needs and respects your choices.
Who We Support
Is Home Care Right for You?
Our home care service is suitable for a wide range of individuals and circumstances. Whether support is needed for the first time or as part of a longer-term arrangement, we are here to help.
Older Adults
Individuals who need help with daily tasks, personal care, or companionship to remain safely and comfortably at home.
Adults with Disabilities
Adults with physical or sensory disabilities who require tailored support to maintain independence and quality of life.
Post-Surgery Recovery
Individuals discharged from hospital who need short-term or ongoing support whilst recovering at home.
People with Long-Term Conditions
Those managing conditions such as Parkinson's, MS, or diabetes who benefit from regular, consistent support at home.
People Living with Dementia
Individuals in the early to mid stages of dementia who are supported to remain at home with structured, familiar care.
Family Carers Needing Relief
Families who provide care themselves but need regular professional support to supplement their efforts and prevent carer burnout.
What's Included
What Our Home Care Service Covers
Our home care visits can include any combination of the following, depending on what you need:
- Assistance with washing, bathing, and showering
- Dressing and personal grooming
- Continence care and toileting support
- Medication prompting and administration
- Meal planning and preparation
- Support with eating and drinking
- Mobility assistance and safe transfers
- Companionship and social engagement
- Light housekeeping and laundry
- Shopping assistance and errands
- Support with hobbies and activities
- Monitoring health and wellbeing
- Liaison with GPs and healthcare teams
- Medication collection from pharmacy
Every care visit is tailored to the individual. We will only provide the support that is agreed in your personalised care plan.
Getting Started
Starting Home Care Is Simpler Than You Think
From your very first call to the moment your carer arrives, we guide you every step of the way — with no pressure, no jargon, and no waiting around.
Get in Touch
Call us, email, or complete our online enquiry form. We will have a friendly, no-obligation conversation about your situation and what support might look like.
Free Home Care Assessment
A care coordinator visits you at home — completely free of charge — to understand your needs, preferences, and daily routine. Your personalised care plan is designed with you, not for you.
Your Care Begins
We match you with a compatible, trained carer and introduce them before care starts. Visits begin at the times and frequency agreed in your plan.
Why Choose Us
Why Families in Durham Choose Almond Flex Care
CQC Registered & Regulated
Full registration with the Care Quality Commission — inspected against rigorous national standards for safety, effectiveness, and quality.
Consistent, Familiar Carers
Wherever possible, we ensure you see the same carer each visit — building trust, familiarity, and genuine rapport over time.
Fully Personalised Care Plans
No two care plans are the same. Every arrangement is built around your individual needs, preferences, and daily routines.
Flexible and Responsive
Needs change — and so do we. Care packages are reviewed regularly and adjusted quickly when circumstances shift.
Open Communication with Families
We keep families informed and involved at every stage, maintaining honest, transparent communication with everyone involved in a person's care.
Carers Who Truly Care
Our carers are carefully recruited, thoroughly trained, and genuinely passionate about making a positive difference in people's lives.
Common Questions
Home Care — Frequently Asked Questions
Simply get in touch with our team — by phone, email, or online form. We will have an initial conversation about your family member's needs and arrange a free assessment at a time that is convenient for you. There is no obligation and no pressure at any stage.
What Families Say
Trusted by Families Across Durham
“The home care team at Almond Flex Care have been absolutely wonderful with my father. They are kind, professional, and genuinely care about his wellbeing. Having consistent carers has made such a difference to his confidence.”
Testimonials to be replaced with real client reviews before launch
Request Your Free Home Care Assessment
Complete the form below and a member of our care team will be in touch within one working day to discuss your needs and arrange your free, no-obligation assessment.
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Live-in Care
For those who need round-the-clock support, our live-in care service provides a dedicated carer in the home — 24 hours a day.
Learn About Live-in CareReablement Care
Specialist support after illness or hospital discharge — focused on rebuilding independence and confidence at home.
Learn About ReablementRespite Care
Short-term professional care that gives family carers a much-needed and well-deserved break.
Learn About Respite CareTake the First Step
Take the First Step Towards Better Care
Whether care is needed urgently or you are simply planning ahead, our team is ready to listen, advise, and support you — every step of the way. All enquiries are handled with complete confidentiality and no obligation.